Care Coordinator Support Worker- $2000 Sign On Bonus

Job Summary

Under the assigned CCS supervisor, the Care Coordination Support Worker provides community-based services to identified youth, centered on Systems of Care and Wraparound services. CSSW plays a critical role in the community behavioral health service delivery system, ensuring that services are family-focused, youth-guided, individualized, strengths-focused, and trauma-informed.

Essential Duties And Responsibilities

• Serves Pathways to Success eligible youth identified within CSS (Care Coordination) at the Tier level CCSW (Care Coordination Services – High-Fidelity Wraparound) in line with the policies of the program
• Provides service with an evidence-informed, structured approach to care coordination that adheres to procedures requirements regarding child and family engagement, individualized care planning, identifying and utilizing strengths and natural supports while completing fidelity measures/monitoring
• Aids in the integration of all services provided for the youth and family by serving as a central point of communication for service components in service delivery
• Collaborates with youth and families to identify both informal and formal supports to develop a Plan of Care and a Crisis Prevention Plan
• Serves as a central point of communication for service components in service delivery
• Coordinates collaboration with all service providers to develop a comprehensive Plan of Care and Crisis Prevention Plan
• Maintains progress toward goal achievement and the indicators of success per care plan and revises the plan, as needed
• Regularly discusses progress toward goals with the client and encourages client feedback and client ownership of outcomes on a regular basis
• Improves client access to crisis supports and appropriate home and community-based services to support behavioral health needs
• Affords support as needed during crisis and follow-up services, and at times may respond to Mobile Crisis Services, if the youth experiencing a crisis is currently engaged in services
• Adheres to Evidence-Based/Informed program (ARC) and the fidelity of Wraparound facilitation, per job training, for CSSW staff
• Represents the agency at court hearings and attends required staffing meetings

Qualifications

• Education: Bachelor’s degree from an accredited university in psychology, social work, counseling, education or similar
• Experience: Two years of experience coordinating care, including facilitating child and family team meetings and working with youth and families on a direct service level, preferred
• Other: Valid driver’s license and acceptable driving Record with OHU required levels of coverage for auto insurance
• Required Skills: Strong collaborative, relationship-building, and communication skills to effectively resolve problems, achieve goals, and meet deliverables; resilience and creativity towards engaging non-engaged families and supports; time management skills and the ability to consistently meet deadlines; knowledge of the Illinois child welfare systems, including local resources and service providers; experience working with diverse populations; attention to detail; proficient computer skills, including computer, keyboard, and Microsoft Windows; effective verbal and written communication skills. Strong knowledge of spoken and written English, sufficient to obtain, provide, or exchange information; demonstrated ability to utilize analytical thinking and independently make decisions

We Invest in You!

• Tuition assistance up to $2500 per year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
• Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
• Agency paid life up to $50K based on salary
• Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Agency paid long-term after 1 year of employment
• Career ladders, professional development, and promotion opportunities

About the Role

• One Hope United is strong and ready to grow. Are you ready to grow with us?
• Fiscally stable, $70 Million agency-- strong since 1895
• Energetic leadership and a rich community of support
• One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace.