Care Coordinator Support Worker - $2,000 Sign on Bonus

About the role

Care Coordinator Support Worker under the assigned CCS supervisor, providing community-based services to identified youth, centered on Systems of Care and Wraparound services. Plays a critical role in the community behavioral health service delivery system, ensuring services are family-focused, youth-guided, individualized, strengths-focused, and trauma-informed.

Essential Duties and Responsibilities

• Serves Pathways to Success eligible youth identified within CSS (Care Coordination) at the Tier level CCSW (Care Coordination Services – High-Fidelity Wraparound)
• Provides service with an evidence-informed, structured approach to care coordination that adheres to procedures requirements regarding child and family engagement, individualized care planning, identifying and utilizing strengths and natural supports while completing fidelity measures/monitoring
• Aids in the integration of all services provided for the youth and family by serving as a central point of communication for service components in service delivery
• Collaborates with youth and families to identify both informal and formal supports to develop a Plan of Care and a Crisis Prevention Plan
• Serves as a central point of contact for service delivery, integrating all services provided for the youth and family
• Facilitates and coordinates Child and Family Team Meetings (CFTM) at regular intervals, as required by policy
• Coordinates collaboration with all service providers to develop a comprehensive Plan of Care and Crisis Prevention Plan
• Maintains progress toward goal achievement and the indicators of success per care plan and revises the plan, as needed
• Discusses progress toward goals with the client and encourages client feedback and client ownership of outcomes on a regular basis
• Improves client access to crisis supports and appropriate home and community-based services to support behavioral health needs
• Aids in adjusting the Plan of Care if movement toward goals is not happening
• Aids in adjusting the Crisis Prevention Plan, as needed and at regular intervals per policy
• Advocates for the youth and family, especially towards their needs being met in the least restrictive setting possible
• Provides active guidance/feedback during family contacts (i.e., during crisis interventions and other crisis stability events)
• Completes intakes per program need
• Provides transportation for clients within program guidelines
• Trains and educates caretakers where applicable
• Maintains highest ethical standards in keeping with professional affiliations and strength-oriented practice
• Plans and administers therapeutic interventions, when applicable
• Supports as needed during crisis and follow-up services, and at times may respond to Mobile Crisis Services, if the youth experiencing a crisis is currently engaged in services
• Represents the agency at court hearings and attends required staffing meetings
• Adheres to Evidence-Based/Informed program (ARC) and the fidelity of Wraparound facilitation, per job training, for CSSW staff
• Provides Family Support Program (FSP) and Specialized Family Support Program (SFSP) as needed
• Performs other related duties as assigned

Qualifications

• Education: Bachelor’s degree from an accredited university in psychology, social work, counseling, education or similar
• Experience: Two years of experience coordinating care, including facilitating child and family team meetings and working with youth and families on a direct service level, preferred
• Other: Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
• Required Skills: Strong collaborative, relationship-building, and communication skills to effectively resolve problems, achieve goals, and meet deliverables; resilience and creativity towards engaging non-engaged families and supports; time management skills and the ability to consistently meet deadlines; knowledge of the Illinois child welfare systems, including local resources and service providers; experience working with diverse populations; attention to detail; proficient computer skills, including computer, keyboard, and Microsoft Windows; effective verbal and written communication skills; strong knowledge of spoken and written English, sufficient to obtain, provide, or exchange information; ability to exercise discretion and ensure confidentiality; ability to handle stress well and effectively de-escalate crises; ability to write routine reports and correspondence; demonstrated ability to utilize analytical thinking and independently make decisions

Benefits

We Invest in You! Up to $2500 per year tuition assistance, up to 4 weeks paid vacation days, up to 6 paid personal days, and up to 5 paid sick days annually; medical, dental, vision, 403b retirement, flexible spending accounts, health savings account, and short-term disability options; agency paid life up to $50K based on salary; voluntary supplemental life for employee, spouse, and child(ren); voluntary legal plans; agency paid long-term after 1 year of employment; career ladders, professional development, and promotion opportunities

Pay

$22 per hour

Contact Information

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