Care Coordinator (Medical Receptionist/PSR)
Responsibilities
- Manage front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination.
- Provide exceptional customer service while maintaining HIPAA compliance.
- Verify insurance coverage, process authorizations, and collect payments to support accurate billing and patient access to care.
- Maintain accurate patient records by registering new patients, updating information in the EMR system, and preparing necessary documentation.
- Answer phone calls and assist patients courteously and professionally.
Qualifications
- A High School Diploma/GED is required.
- Basic office and customer service skills are essential.
- Previous experience in a similar role is preferred but not required.
About the role
Strive Physical Therapy, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist for their Medford team. The position offers a competitive salary range of $17-$17.50 per hour, full-time employment with 32 hours per week, and a flexible schedule that includes Monday-Thursday shifts from 6:45 AM - 3:15 PM and 11:45 AM - 8:15 PM, and Fridays from 6:45 AM - 4 PM. The company provides structured training, hands-on learning, and mentorship opportunities, along with a focus on creating a diverse, equitable, and inclusive workplace culture. Additionally, Strive Physical Therapy offers generous paid time off, industry-leading medical, dental, vision, LTD insurances, a 401(k) employer matching program, family building and parental benefits, and a commitment to equal opportunity employment.
Requirements
- A High School Diploma/GED is required.
- Basic office and customer service skills are essential.
- Previous experience in a similar role is preferred but not required.
Benefits
- Generous Paid Time Off
- Industry-leading Medical, Dental, Vision, LTD insurances
- 401(k) Employer Matching
- Family Building and Parental Benefits
Schedule
Need flexible hours Monday-Thursday 2 shifts each: 6:45AM -3:15PM and 11:45 AM-8:15 PM and Fridays 6:45A-4 PM
Pay
$17-$17.50/HR Full Time: 32 Hours/Week