Care Coordinator (Medical Receptionist/PSR)

Overview

All Star Physical Therapy, a member of the Confluent Health family, is seeking a Part Time Front Desk Medical Receptionist to join their Cal Oaks team!

Responsibilities

• Manage front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination.
• Provide exceptional customer service.
• Verify insurance coverage, process authorizations, and collect payments to support accurate billing and ensure smooth patient access to care.
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answer phone calls and assist patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

About the Role

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics.