Care Coordinator (Medical Receptionist/PSR)

About the Role

TexPTS truly listens to its employees and also provides us autonomy rather than being a puppet on a string. I took this job not entirely knowing what I was getting in to, and it's been the best career move I've ever made. -Jordan Mazick PT, DPT, OCS

Schedule

• Full Time
• Schedule must include a minimum of two opening shifts (6:30 a.m.–3:30 p.m.) and two closing shifts (10:30 a.m.–7:30 p.m.) each week
• Clinic Hours: Monday–Thursday: 6:30 a.m.–7:30 p.m.; Friday: 6:30 a.m.–5:00 p.m.

Pay

$15-$17/HR

Location

Live Oak, Texas 78233

How TexPTS and Confluent Health Supports You

• Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally
• A focus to create a diverse, equitable, and inclusive workplace culture
• Generous Paid Time Off
• Industry-leading Medical, Dental, Vision, LTD insurances
• 401(k) Employer Matching
• Family Building and Parental Benefits
• Part-time and PRN employees are only eligible to participate in the 401(k) benefit

Responsibilities

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Qualifications

• High School Diploma/GED required
• Basic office and customer service skills
• Previous experience in a similar role desired but not required