Patient Care Coordinator (Medical Receptionist)

About the role

We're seeking a compassionate and organized Patient Care Coordinator to join our team. This role involves welcoming patients and visitors, managing front-desk operations, answering and directing phone calls, scheduling appointments, verifying insurance, maintaining patient records, processing patient orders, and more.

Responsibilities

• Welcome patients and visitors with warmth and professionalism
• Manage front-desk operations, including patient check-in and check-out
• Answer and direct incoming phone calls with patience, accuracy, and care
• Schedule appointments and register patients efficiently
• Verify insurance eligibility and benefits through various insurance portals
• Maintain accurate and complete patient records and documentation
• Process and track patient orders, ensuring timely follow-up
• Make outbound calls to patients regarding appointments, orders, and other office needs
• Learn and utilize internal systems and software (paid training provided)
• Help maintain a smooth, organized, and patient-focused office environment

Requirements

• Strong customer service and communication skills
• Friendly, professional, and compassionate demeanor
• Ability to multitask in a fast-paced environment
• Comfortable managing a high volume of phone calls
• Strong attention to detail and organizational skills
• Dependable attendance and punctuality
• Ability to remain calm and professional under pressure
• Experience in a medical office, healthcare setting, or insurance verification is a plus—but not required

Benefits

• Competitive pay: $18.25 - $22.00/hr
• Meaningful work helping patients receive the care they need
• Supportive team environment
• Training provided on internal systems and processes
• Opportunity to grow within the healthcare field

Pay and Benefits

The pay range for this position is $18.25 - $22.00/hr. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave).

Job Type & Location

This is a Contract to Hire position based out of Livonia, MI. The position is anticipated to close on Jul 27, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

About TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.