Care Coordinator- Medical Assistant

Overview

This position reports to the Clinical Support Supervisor. We are committed to serving through a Culture of Care. The core principles that drive Grace at Home in every market are the same, though they are expressed locally may vary: Humility, Partnership, Transparency, Creativity, Integrity, and Empathy.

Duties & Responsibilities

• Order any acute imaging/labs for Provider.
• Answers phone calls/messages from or pertaining to Grace at Home patients.
• Provide support to designated provider in all patient care areas.
• Communicating & collaborating with other Care Coordinators to ensure all work is completed.
• Keep workspace within HIPPA compliance.
• Communicate daily with Provider to encourage delivery of comprehensive care plan to each patient within the team and expedite workflow to facilitate Providers ability to see patients.
• Check EHR messages regularly. Follow up on requests in a timely manner.
• Send in prescription refills.
• Communicate with community partners to facilitate care for patients.
• Processing inactive patient information.

Qualifications

• Education: High School Diploma or GED required. Medical Assistant Certification required.
• Experience: At least 3+ years of experience in a healthcare setting or a bachelor’s degree in a healthcare related field. Prior experience using electronic health record. Comfort with technology including the Microsoft Suite of products.
• Communication: Excellent verbal, written communication, and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to Grace at Home team, investors, partners, and other stakeholders. Proficiency in all Microsoft Office applications.
• Relationships: Ability to build and effectively manage relationships with business leaders and external constituents.
• Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company.