Care Coordinator I or II
About the role
Sea Mar Community Health Centers is a Federally Qualified Health Center (FQHC) founded in 1978, serving diverse communities, with a focus on Latinos in Washington State. We serve all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Our network includes more than 90 medical, dental, and behavioral health clinics and a range of nutritional, social, and educational services.
Position Summary
A full-time Care Coordinator position is available at our Olympia Medical Clinic. The Care Coordinator works as part of a clinical care team, enhancing quality and patient-centered care by assessing gaps in care for patients with chronic conditions and/or mental health needs, and creating plans during daily huddles. They assist with medication management, insurance access, and preventive health needs, and use Motivational Interviewing skills. They also facilitate team meetings and coordinate care transitions.
Duties and Responsibilities
- Participate in morning huddles to anticipate patient needs
- Work with the care team to identify and resolve care gaps
- Provide brief interventions at point of care
- Advocate for patient services with community and medical providers
- Track patient adherence and communicate outcomes to primary care providers
- Organize monthly Health Home meetings
- Collaborate with the clinical care team to improve Patient-Centered Medical Home processes
- Generate reports for care teams to identify areas of improvement
Qualifications and/or Experience
- Independent work ability, prioritizing workload, and meeting deadlines
- Reasonable accommodations may be made for individuals with disabilities
- Medical Assistant Training or equivalent experience for Care Coordinator I
- LPN with experience in ambulatory care or BA/BS/BSW in health-related field with experience for Care Coordinator II
- NCQA Certification is a plus
- CPR within 90 days of hire date and current CPR throughout employment
- Valid WA State Driver’s License and proof of liability insurance