Care Coordinator II

About the role

Easterseals NH is excited to announce a new Care Coordinator II role to support our Veterans!

Responsibilities

• Receive referrals of service members, veterans, and their families from ESNH Intake Staff.
• Respond promptly to new referrals and calls/requests from existing clients – within 48 hours (2 business days) maximum and as quickly as possible for emergency/urgent situations.
• Complete comprehensive and timely intake/assessment/care-planning processes with service members, veterans and families in accordance with program/contract guidelines. Submit timely documentation upon completion.
• Assess and care planning should be ongoing; provide updated assessments/care plan goals as directed by program.
• In conjunction with specific job role, develop/share expertise and function as team expert related to specialty areas such as aging veterans, veteran housing, veterans experiencing SUDs, etc.
• Provide support / resources and suicide prevention/intervention as needed.
• Document all sessions, family contact, and all other relevant contacts as it relates to the client.
• Serve as “one stop” resource for coordinating services – assist in accessing services provided by the military, civilian social service system, VA, Veterans Count, and other community resources.
• Work in collaboration with other service providers to maximize use of existing resources, facilitate prompt/comprehensive services, and minimize red tape and stigma for service members, veterans and their families.
• Access ancillary service providers and pre-existing programs whenever possible; provide services directly when no other resources are available.
• Participate in data collection/analysis activities to ensure effective program evaluation.
• Attend monthly Case Review and Core Team meetings.
• Attend Military Events (evenings, weekends) on as-needed basis.
• Aid in securing client testimonials for “Consumer Moments” and other presentations.

Qualifications

• Master’s degree in human services or related field (counseling, social work, social welfare, social and behavioral sciences, education, human development, mental health and human services, psychology, psychology/educational psychology, rehabilitation services, and sociology) with two (2)+ years relevant experience, OR
• Bachelor’s degree with five (5)+ years related experience as specified under Essential Responsibilities
• Understanding of military structure and culture preferred
• Valid driver’s license and reliable transportation

Skills

Not specified

Benefits

• Comprehensive benefits package for full-time, eligible employees, including:
• Medical, Dental, Vision, Life & Disability
• Paid Time Off (PTO) begins accruing on your first day!
• Up to 9 paid holidays annually, plus one floating holiday of your choice.
• For programs that remain open during holidays, staff scheduled to work will receive holiday pay in accordance with program guidelines.
• 403(b) employer match up to a maximum of 3%
• Tuition reimbursement after one year of employment
• Student loan repayment for qualifying degrees after one year of employment
• Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation

Pay

$26.11 - $33.64 per hour

Schedule

Full time 40 hours a week Monday-Friday. With travel throughout New Hampshire

Benefits

• Comprehensive benefits package for full-time, eligible employees, including:
• Medical, Dental, Vision, Life & Disability
• Paid Time Off (PTO) begins accruing on your first day!
• Up to 9 paid holidays annually, plus one floating holiday of your choice.
• For programs that remain open during holidays, staff scheduled to work will receive holiday pay in accordance with program guidelines.
• 403(b) employer match up to a maximum of 3%
• Tuition reimbursement after one year of employment
• Student loan repayment for qualifying degrees after one year of employment
• Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation

What's in it for you?

We offer a comprehensive benefits package for full-time, eligible employees, including:

• Medical, Dental, Vision, Life & Disability
• Paid Time Off (PTO) begins accruing on your first day!
• Up to 9 paid holidays annually, plus one floating holiday of your choice.
• For programs that remain open during holidays, staff scheduled to work will receive holiday pay in accordance with program guidelines.
• 403(b) employer match up to a maximum of 3%
• Tuition reimbursement after one year of employment
• Student loan repayment for qualifying degrees after one year of employment
• Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation

Contact Information

• To learn more about this role, please click on the blue “Apply Now” button below to submit your application.
• If you have questions about the role, schedule time to chat with our Talent Acquisition Specialist, Bill: www.calendly.com/eastersealsnh-bill/15min
• If you encounter difficulty submitting your application or scheduling time to chat, contact Bill at 603.670.6817 or email wstavropoulos@eastersealsnh.org.

Equal Opportunity Employer

We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.