Care Coordinator - Fountain City, TN

About the role

Since 2005, Crossroads Treatment Centers has been at the forefront of treating patients with opioid use disorder. As a family of professionals, Crossroads provides accessible, high‑quality, evidence‑based medication‑assisted treatment (MAT) to combat the opioid epidemic and help individuals with opioid use disorder start their path to recovery. This gold‑standard approach prevents overdose deaths and promotes long‑term recovery. Crossroads serves over 26,500 patients across outpatient, office‑based clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

Responsibilities

• Meet face-to-face with all patients to assist in the facilitation of recovery services and ensure that all recovery activities are properly documented in the patient’s record
• Utilize collateral contacts and other local referral agencies to provide services not offered by the program
• Conduct monthly Care Coordination meetings with patients, and complete corresponding documentation, to assure that patients are engaged with the services they need
• Work in collaboration with the buprenorphine‑waivered practitioner who is prescribing buprenorphine or naltrexone products to individuals with moderate to severe Opioid Use Disorder
• Perform other duties as assigned by the Operations Director of OBOT Services

Requirements

A bachelor’s degree in Social Work, Psychology, Psychiatric Rehabilitation, Sociology, Counseling, Vocational Rehabilitation, or Human Services Counseling and at least either one year of experience providing services to individuals with a diagnosis of substance use disorders or a minimum of one year of clinical experience working with individuals with co‑occurring diagnoses of substance use disorders and mental illness; OR licensure as a Registered Nurse with at least either one year of direct experience providing services to individuals diagnosed with a substance use disorder or a minimum of one year of clinical experience working with individuals with co‑occurring diagnoses of substance use disorders and mental illness; OR Board of Counseling Certified Substance Abuse Counselor (CSAC) or CSAC‑Assistant under supervision of a CSAC or another supervisor as defined in 18 VAC 115‑50‑10.

Schedule

Monday‑Friday; 8:00am‑5:00pm

Benefits

• Have a daily impact on many lives.
• Excellent training if you are new to this field.
• Mileage reimbursement (if applicable) – Crossroads matches the current IRS mileage reimbursement rate.
• Community events that promote belonging and education, including community cook‑outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
• Opportunity to save lives every day.
• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesture period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health day
• Calm subscription for all employees