Care Coordinator Authorization Scheduling Specialist- GYN Oncology

About the role

This position assists patients and providers with coordinating referrals, obtaining authorizations, and scheduling. It also involves understanding benefits coverage and ensuring patient care coordination.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Captures and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Requirements

• High School Diploma or GED required.
• Computer experience required.
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Knowledge of medical records software preferred.
• Customer service experience required.

Qualifications

• Must be able to sit for long periods of time and work in a fast-paced office environment.
• Should be able to bend and lift up to 10 lbs.

Skills

• Strong organizational and communication skills.
• Ability to manage multiple tasks simultaneously.
• Proficient in medical record software and insurance coverage knowledge.

Benefits

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Education Assistance Program.

Pay

$20.80 - $31.20 based on qualifications, skills, relevant experience, and/or training.

Schedule

Hours Per Week: 40
Schedule Details/Additional Information: Mon - Thurs 8a-5p, Friday 8a-2p.