Care Coordinator

About the role

I Am Boundless is hiring for a Care Coordinator. Boundless is a non‑profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we’re on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community.

Responsibilities

• Assess needs, service and resource linkage, and provide care coordination to support youth and families/caregivers in the OhioRISE plan in achieving their health and outcomes goals.
• Work primarily in the community, with the ability to perform some tasks from home.
• Engage with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face‑to‑face interaction, telephone, video conferencing, and electronic communication.
• Adapt day‑to‑day activities based on the needs of the individuals and families/caregivers on the caseload.
• Serve as the primary point of contact and liaison for all vital support providers in a youth or family’s life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes.

Qualifications

• Bachelor’s degree in psychology, social work, or other related field OR at least three years of experience in children’s behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field, providing community‑based services to children, youth, and their families or caregivers.
• High school diploma or GED required.

Skills

• Family systems
• Community systems and resources
• Case management
• Child and family counseling or therapy
• Child protection
• Child development

Requirements

• Valid Ohio Driver’s License with Ohio Bureau of Motor Vehicles – no more than 5 points on driving record.
• Valid car insurance.
• Current High Fidelity Wrap‑Around and CANS Assessor training, or ability to complete such training within 90 days of hire.
• Training in cultural competency, or ability to complete such training within 90 days of hire.
• Ability to obtain and maintain First Aid, CPR – adult, child, and infant (training will be provided if not already certified).
• Ability to complete a background check, drug screen, and health screen as applicable for the role.

Benefits

• 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment – Immediately 100% Vested
• Annual Increases
• 5 Weeks of Paid Time Off
• 8 Paid Holidays
• Medical Insurance
• Flexible Benefit Options Including Dental, Vision and Wellness Support
• Flexible Spending Account (FSA)
• Dependent Care Account (DCA)
• Life Insurance & Supplemental Life Insurance
• Disability Insurance
• Tuition Discount Opportunities with Schools like Capella University & Franklin University
• Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
• Paid Training & Development Opportunities
• Employee Assistance Program (EAP) – Counseling, Therapy, Finance, Legal
• Discount Programs (e.g., Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
• Wellbeing Resources – Up to $50 off Health Insurance Premium Monthly