Care Coordinator

Responsibilities

• Identify seniors' health needs
• Build caseload by interacting with residents
• Communicate needs to Clinic Director/ADO
• Support intake process for new residents
• Schedule evaluations and assessments
• Auxiliary client-facing services
• Conduct wellness classes and personal fitness training
• Auxiliary scheduling and team member support
• Assist with reporting and billing
• Perform general administrative support

Qualifications

• Certification in healthcare, business administration, or related field
• Two years of relevant experience in a senior living setting preferred
• Proven experience in administrative and operational roles
• Experience in a customer-facing role, focusing on exceptional service
• Understanding of Wellness offerings, Physical, Occupational, and Speech Therapy for seniors
• Knowledge of laws and restrictions regarding Assisted Living, Independent Living, and Memory Care
• Exceptional communication and interpersonal skills
• Ability to work well with others and take direction from management
• Possess a sense of professional curiosity, desire to learn, and to find/recommend solutions to problems
• Flexibility to meet patient/community needs
• Proficiency in Internet browsers and Microsoft Office programs