Care Coordinator

Responsibilities

• Identify seniors' health needs
• Build caseload by interacting with residents
• Communicate needs to Clinic Director or ADO
• Support intake process for new residents
• Schedule evaluations and assessments
• Aid in obtaining orders and documents from providers
• Provide care coordination services
• Conduct wellness classes and personal fitness training
• Auxiliary scheduling and team member support
• Assist in onboarding new team members
• Support interim Clinic Director duties
• Send weekly census spreadsheets
• Close out weekly billing
• Coordinate supply orders
• Perform other tasks as assigned

Qualifications

• Certification in healthcare, business administration, or related field
• Two years of relevant experience in a senior living setting preferred
• Proven experience in administrative and operational roles
• Experience in a customer-facing role, focusing on exceptional service
• Understanding of wellness offerings, physical, occupational, and speech therapy for seniors
• Knowledge of laws and restrictions regarding Assisted Living, Independent Living, and Memory Care
• Exceptional communication and interpersonal skills
• Passion for working with older adults and providing care
• Ability to remain calm in stressful situations, work well with many interruptions, and multi-task
• Proficiency in Internet browsers and advanced knowledge of Microsoft Office programs