Care Coordinator

Essential Duties & Responsibilities

• Recruits, screens, interviews, orients, and hires care professionals, ensuring all requirements are in place.
• Serves as care professionals support, explaining company policies, assisting with conflict resolution, promoting retention and increased job satisfaction.
• In collaboration with Care Management staff, counsels, disciplines and makes termination recommendations of care professionals.
• Inputs, confirms and verifies schedules, ensuring all open shifts are staffed.
• Performs daily reconciliation of staffing exceptions, such as care professional tardiness, missed shifts, data entry errors, etc.
• Ensures accurate payroll and billing for all shifts.
• Provides information and resources to care professionals regarding company benefits and policies.
• Oversees the management of care professional credentials, ensuring full compliance with state, local and Arosa regulations and standards.
• Performs all responsibilities in accordance with professional codes of ethics, Arosa policies and procedures, and applicable state and federal regulations.
• Other duties as assigned.

Knowledge and Skill Requirements

• Customer service experience
• Positive attitude with team player mindset
• High school diploma or equivalent required
• Previous experience in recruitment or staffing preferred
• Ability to work in a team environment required
• Excellent written and verbal communication skills required
• PC literacy is required

Physical Demands and Work Environment

• May be require some local travel to job fairs, recruitment events, etc.
• Ability to work beyond standard office hours and to be available evenings and weekends.
• Demonstrates sufficient strength, endurance and flexibility to perform job responsibilities.
• May require extended periods of standing or sitting.
• Ability to utilize standard office equipment and technology.

Work schedule

Monday to Friday

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) matching
• Mileage reimbursement