Care Coordinator and Scheduler

About the role

Do you thrive in a fast-paced environment, love solving problems, and take pride in helping others? Then you'll fit right in at Phoenix Home Care & Hospice. We're looking for a Care Coordinator & Scheduler to join our Joplin team — someone with a background in scheduling, call center, customer service, or office coordination who's ready to take their career to the next level.

Responsibilities

• Match nurses with clients to ensure great care
• Manage and update scheduling systems with accuracy and speed
• Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
• Problem-solve and adapt quickly when changes arise (because they will!)
• Support your team and jump in wherever help is needed

What We Offer

• Competitive pay and multiple medical plan options
• Signed Offer Letter—we stand by what we promise
• Dental, vision, spousal, and family coverage
• PTO that starts accruing on day one
• 401(k)
• Ongoing training and career growth opportunities
• Recognition programs and a positive, team-centered culture

What We're Looking For

• Prior office, call center, or customer service experience
• Strong computer skills (Microsoft Office, scheduling, or similar)
• Excellent communication and multitasking abilities
• Reliable, organized, and able to thrive under pressure
• Professional, compassionate, and team-oriented attitude
• Healthcare or home care background a plus — but not required!