Care Coordination Supervisor (Region I)

About the role

We are seeking a Care Coordination Supervisor for Integrated Services for Behavioral Health (ISBH), a community-minded, forward-thinking behavioral health organization serving Southeastern and Central Ohio. This role is eligible for a $5,000 sign-on bonus.

Responsibilities

• Supervise and oversee activities of care coordination team members through various methods, including but not limited to team meetings/supervision and regular communications.
• Provide training for direct care coordinators in the home and community setting.
• Provide routine training, support, and assistance to staff through individual and group conferences, assist in analyzing case problems, and improve their skills.
• Promote an ongoing culture of team member recognition and create an atmosphere of teamwork.
• Complete and maintain high fidelity wraparound training credential.
• Ensure completion of skill and competency-based training to supervise the delivery of ICC and MCC. Review, provide feedback, and approve all required documentation, ensure completion of all required care plans, initial assessments, and CANS, outcomes reports, etc.
• Ensure coordination and adherence to the on-call rotation.
• Participate in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to OhioRISE ICC/MCC planning process, and service components.
• Collaborate with all relevant systems and key participants within systems pertaining to children or youth and family/caregiver being served to ensure the highest quality of services are being provided with a focus on ensuring family voice and choice.
• Able to assess needs in crisis situations and inform response.
• Respects confidential information. Ensures operations meet quality and compliance standards.
• Assures documentation meets Medicaid standards.
• Evaluates the performance of staff members and recommends appropriate action to the manager.
• Participate in the review and selection of new staff, including but not limited to completion of position requisitions, applicant reviews, and interviews.

Requirements

• Bachelor’s/master’s degree in social work, education, counseling, psychology, or another related field preferred.
• Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) is required.
• Three years of experience providing coordinated supportive services/care coordination services.
• Previous supervisory experience preferred.
• Experience working in the behavioral health field required, preferably experience working with multi-system youth, or individuals with autism and/or developmental disabilities.
• Working knowledge of local, state, and federal regulations for services for behavioral health, developmental disabilities, and autism.
• Knowledge of high-fidelity wraparound services preferred (training provided post-hire).
• Excellent communication skills, both oral and written, demonstrating professionalism with children, youth, families/caregivers, colleagues, and partners.
• Excellent organizational skills with the ability to stay focused.
• Ability to prioritize multiple tasks.
• Demonstrated clinical knowledge of children with co-occurring developmental disorders and complex behavioral health issues.
• Experience working within Electronic Health Record systems.
• Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required.
• Ability to maintain a minimum of 100mbps for high-speed internet connection is required.

Qualifications

• Experience working within Electronic Health Record systems.
• Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required.
• Ability to maintain a minimum of 100mbps for high-speed internet connection is required.

Skills

• Excellent communication skills, both oral and written, demonstrating professionalism with children, youth, families/caregivers, colleagues, and partners.
• Excellent organizational skills with the ability to stay focused.
• Ability to prioritize multiple tasks.
• Demonstrated clinical knowledge of children with co-occurring developmental disorders and complex behavioral health issues.
• Experience working within Electronic Health Record systems.
• Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required.
• Ability to maintain a minimum of 100mbps for high-speed internet connection is required.

Benefits

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP)