Care Co-ordinator

About the role

We’re looking for an organised and proactive Care Co‑ordinator to join our Care & Support team and help ensure residents and people who use our services receive high‑quality, reliable care and support. In this role, you’ll provide administrative and co‑ordination support across our Homecare and Extra Care services. Working closely with managers and frontline colleagues, you’ll be responsible for creating and managing staff rotas, helping to ensure care and support is delivered at the right time and in line with residents’ needs. You’ll also play an important role in supporting the day‑to‑day running of the service, responding to enquiries, maintaining accurate records, arranging meetings, supporting compliance activity and helping to deliver an efficient and customer‑focused service. Your main place of work will be Newport, although you’ll be required to work from other locations at times and attend training or meetings when required. You’ll therefore need a full driving licence and access to a vehicle with business use insurance. Occasional work outside normal office hours may also be required. We’re looking for someone who is organised, customer‑focused and detail‑oriented, and enjoys coordinating services, supporting colleagues and helping to deliver excellent care services. You’ll be part of our Care & Support service, helping to coordinate the delivery of high‑quality care across our Homecare and Extra Care services. Our teams support people to live as independently as possible, promoting dignity, wellbeing and choice. Working closely with managers, frontline colleagues and residents, you’ll help ensure services are organised effectively, resources are coordinated efficiently and people receive the support they need when they need it.

Responsibilities

• Creating and managing staff rotas
• Ensuring care and support is delivered at the right time and in line with residents’ needs
• Responding to enquiries
• Maintaining accurate records
• Arranging meetings
• Supporting compliance activity
• Helping to deliver an efficient and customer‑focused service
• Coordinating the delivery of high‑quality care across Homecare and Extra Care services
• Supporting people to live as independently as possible, promoting dignity, wellbeing and choice

Requirements

• Full driving licence and access to a vehicle with business use insurance
• Willingness to work from other locations as required
• Attendance at training or meetings when required
• Occasional work outside normal office hours may be required

Qualifications

• 4 GCSEs