Cardiac Device Technician

Job Summary and Qualifications

GENERAL SUMMARY OF DUTIES: Under the direction of a Nurse Manager, RN or Medical Director, the Cardiac Device Technician will provide thorough, proficient interrogation and assist in the management of all patients with CIED (Cardiac Implantable Electrical Device) in person, remotely, and/or via phone transmission. These include pacemakers, ICD’s, ILR’s and cardiac resynchronization devices. Responsible for initial device analysis, preliminary report generation, and alerting physician or non-physician practitioner to urgent issues requiring further attention. The outpatient setting requires the Device Technologist with a patient centric environment with a team approach to delivery of care.

Duties Include But Not Limited To:

• Interrogate, interpret, and reprogram cardiac devices (all CIED’s) with minimal physician supervision.
• Trouble shoot critical device issues and take immediate steps toward resolution.
• Collaborate with EP nurses, physicians, vendor representatives and non-physicians with direct patient care, device status and accurately document device analysis in EMR for review.
• Educate patients on all aspects of their device including remote monitoring and follow-up protocol.
• Provides implantable loop recorder post implant instructions to the patient and family and follow up outpatient monitoring.
• Enroll, schedule, educate, and maintain patients in various remote monitoring platforms (Carelink, Latitude, Merlin, and Biotronik).
• Schedule patients for device appointment follow up in EMR and remote website.
• Immediately contact “no show” patients to ensure they are re-scheduled.
• Consistently travel to regional or satellite offices for assigned device clinics.
• Participate in positive, proactive inter- and intra-departmental communication.
• Promote a healthy clinical environment and good working relationships.
• Serve as resource to physicians and other practice employees regarding device patients and services.
• Keep equipment in good working condition and notify appropriate personnel of problem areas or safety issues.
• Ensure programming rooms are adequately stocked with necessary supplies.
• Responsible for alignment of cardiac device billing and coding with current guidelines and industry standards to optimize reimbursement and operational success.
• Participate in professional development activities and maintain professional affiliations.

Education

High School degree or equivalent required.

Experience

• Minimum of one year Cardiology experience required working in a clinical practice in the area of Cardiology/Cardiovascular/Cardiac Sciences With Direct Patient Care Experience Required.
• Minimum of one year experience analyzing and reprogramming cardiac pacemakers and ICD’s (Biotronik, Boston Scientific, Medtronic, and Abbott/St. Jude) OR cardiac device technology certification from a recognized device training school such as ATI or PrepMD preferred.
• Experience reviewing and managing remote device transmissions (Carelink, Latitude, and Merlin) preferred.

Skills

Excellent oral and written communication skills and highly developed interpersonal skills.

License/Certification

• Current BLS certification required.
• Certification of completion from an approved cardiac device technical school (such as ATI or Prep MD) or program preferred OR educational/clinical experience to qualify for Certified Cardiac Device Specialist (CCDS) preferred.
• Certified Cardiac Device Specialist (CCDS) or Certified Device Remote Monitoring Specialist (CDRMS) from International Board of Heart Rhythm Examiners (IBHRE) within two years of hire strongly encouraged and preferred.

Benefits

Heart Center At St. Mark's Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts