Cardiac Device Technician

Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays.

About the role

Seeking a Cardiac Device Tech – Level 1 who possesses an advanced and comprehensive knowledge of cardiac device therapy.

Responsibilities

• Troubleshoot critical device issues and take immediate steps toward resolution.
• Collaborate with EP nurses, physicians, vendor representatives, and non-physicians with direct patient care, device status, and accurately document device analysis in EMR for review.
• Educate patients on all aspects of their device including remote monitoring and follow-up protocol.
• Enrollment, scheduling, education, and maintenance of patients in various remote monitoring platforms (Carelink, Latitude, Merlin, and Biotronik).
• Schedule patients for device appointment follow-up in EMR and remote website.
• Immediately contact “no show” patients to ensure they are re-scheduled.
• Consistently travel to regional or satellite offices for assigned device clinics.
• Participate in positive, proactive inter- and intra-departmental communication.
• Promote a healthy clinical environment and good working relationships.
• Serve as a resource to physicians and other practice employees regarding device patients and services.
• Keep equipment in good working conditions and notify appropriate personnel of problem areas or safety issues.

Requirements

• Minimum of one year Cardiology experience required working in a clinical practice in the area of Cardiology/Cardiovascular/Cardiac Sciences with direct patient care experience.
• Minimum of one year experience analyzing and reprogramming cardiac pacemakers and ICD’s (Biotronik, Boston Scientific, Medtronic, and Abbott/St. Jude) OR cardiac device technology certification from a recognized device training school such as ATI or PrepMD.
• Experience reviewing and managing remote device transmissions (Carelink, Latitude, and Merlin) preferred.
• Must have excellent oral and written communication skills and highly developed interpersonal skills.

Qualifications

• High School degree or equivalent required.
• Current BLS certification is required.
• Certification of completion from an approved cardiac device technical school (such as ATI or PrepMD) or program preferred OR educational/clinical experience to qualify for Certified Cardiac Device Specialist (CCDS).
• Certified Cardiac Device Specialist (CCDS) or Certified Device Remote Monitoring Specialist (CDRMS) from International Board of Heart Rhythm Examiners (IBHRE) within two years of hire strongly encouraged and preferred.

Benefits

HCA Florida Heart Institute offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.