Car Wash Team Member

About the role

Golden Nozzle Car Wash is seeking a dynamic and enthusiastic Team Member to support daily operations and deliver exceptional customer experiences. The ideal candidate will thrive in a fast-paced environment, be passionate about operational excellence, and possess strong customer service skills.

Responsibilities

• Provide best-in-class customer service by addressing inquiries and concerns promptly and professionally.
• Recite standard customer service greetings using an on-site electronic tablet and assist with executing sales initiatives and membership growth strategies.
• Help ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times.
• Support efforts to optimize vehicle throughput to minimize wait times and enhance the customer experience.
• Follow all company safety procedures and regulatory compliance standards.
• Perform general housekeeping duties and monitor inventory levels to assist with restocking chemicals and supplies.

Requirements

• Age: At least 16 years of age.
• Education: Read, write, and perform arithmetic calculations at an eighth-grade level.
• Availability: Flexible availability to cover shifts including evenings, weekends, and holidays. Must work at least one day on the weekend.
• Physical Requirements: Lifting up to 50 lbs, standing, walking, moving around vehicles for extended periods, tolerating exposure to gasoline fumes and cleaning products.

Core Competencies

• Customer-Centric Mindset: Focus on delivering exceptional customer experiences.
• Results-Driven Execution: Achieve goals through effective planning and execution.
• Safety & Operational Compliance: Adhere to all company safety procedures and regulatory standards.
• Effective Communication: Communicate clearly and effectively both verbally and in writing.

Why Join Golden Nozzle?

• Competitive Pay: Average $17.25 - $20.25 per hour (includes wages and performance-based bonuses).
• Bonuses: Additional weekly bonuses on cars washed and monthly passes sold.
• Career Growth: Opportunities for promotion and leadership development.
• Environment: Fast-paced, team-oriented workplace with a focus on customer satisfaction.

Pay

$15.00 starting rate, with potential for performance-based bonuses.

Schedule

Flexible availability to cover shifts including evenings, weekends, and holidays. Must work at least one day on the weekend.