Car Wash Associate

What You Will Be Doing

• Be the friendly face of Spark, offering customers a smile and prompt service
• Aid guests with purchase decisions by explaining available wash options, membership benefits, promotional offers, and complimentary amenities
• Receive customer payments, handle cash transactions, and ensure all sales activity is recorded accurately and managed responsibly
• Assist with proper use of the Pay Station by ensuring customer payments are processed accurately and team members follow company service, cash handling, and payment policy and procedures. Respond quickly to customer needs and address concerns with courtesy, patience and professionalism while working to resolve issues in a timely manner
• Safely guide vehicles into the car wash tunnel by directing customers clearly, maintaining awareness of moving vehicles and equipment, and following all tunnel loading procedures to help ensure a safe and efficient wash process
• Follow all safety procedures when working in or around the car wash tunnel, including maintaining awareness of moving vehicles, equipment, chemicals, and surrounding team members to help ensure a safe, secure, and efficient wash operation
• Maintain the overall cleanliness and appearance of the lot by removing debris, checking vacuums for proper operation, and helping ensure the site remains clean, safe, and customer-ready throughout the day
• Help maintain clean equipment and tools, ensuring any repair issues are promptly reported to the General Manager

Requirements

• Strong people skills with a positive, professional attitude and a real sense of pride in representing Spark as the face of our brand
• Comfortable working in a fast-paced, dynamic environment while following instructions, managing time well, and staying productive with limited direction
• Experience using a pay station and comfortable processing customer transactions, payments, and related sales activity accurately and responsibly
• Strong attention to detail with the ability to quickly spot issues, identify problems, and help keep the operation running smoothly
• Capable of lifting, moving, or carrying up to 40 lbs. as needed
• English proficiency required to support customer communication and safe daily operations
• Maintain availability for a flexible schedule, including some evenings, weekends, and holidays

Benefits

• Competitive salary with performance-based incentive opportunities
• Opportunity to earn additional compensation for each eligible membership sold
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement savings plan with company match up to 4%
• 3 weeks of paid time off annually, prorated based on start date, plus paid federal holidays
• Employee car wash plan