Car Wash Associate
Spark Car Wash · West Nyack, NY · 1 mo ago
On-siteCustomer Service$17/hrFull-time
Your Role
You would be joining an innovative brand with lots of potential for growth. Your role is to greet our customers in a kind and professional manner that adds a smile to their day and provides a safe, fast, friendly experience while ensuring a clean, well-maintained facility.
What You Will Be Doing
- Be the friendly face of Spark, offering customers a smile and prompt service
- Aid guests with purchase decisions by explaining available wash options, membership benefits, promotional offers, and complimentary amenities
- Receive customer payments, handle cash transactions, and ensure all sales activity is recorded accurately and managed responsibly
- Aid with proper use of the Pay Station by ensuring customer payments are processed accurately and team members follow company service, cash handling, and payment policy and procedures
- Respond quickly to customer needs and address concerns with courtesy, patience and professionalism while working to resolve issues in a timely manner
- Safely guide vehicles into the car wash tunnel by directing customers clearly, maintaining awareness of moving vehicles and equipment, and following all tunnel loading procedures to help ensure a safe and efficient wash process
- Maintain the overall cleanliness and appearance of the lot by removing debris, checking vacuums for proper operation, and helping ensure the site remains clean, safe, and customer-ready throughout the day
- Help maintain clean equipment and tools, ensuring any repair issues are promptly reported to the General Manager
Requirements
- Strong people skills with a positive, professional attitude and a real sense of pride in representing Spark as the face of our brand
- Comfortable working in a fast-paced, dynamic environment while following instructions, managing time well, and staying productive with limited direction
- Experience using a pay station and comfortable processing customer transactions, payments, and related sales activity accurately and responsibly
- Strong attention to detail with the ability to quickly spot issues, identify problems, and help keep the operation running smoothly
- Capable of lifting, moving, or carrying up to 40 lbs. as needed
- Maintain availability for a flexible schedule, including some evenings, weekends, and holidays
Benefits
- Competitive salary with performance-based incentive opportunities
- Starting at $17.00 per hour
- Opportunity to earn additional compensation for each eligible membership sold
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement savings plan with company match up to 4%
- 3 weeks of paid time off annually, prorated based on start date, plus paid federal holidays
- Employee car wash plan