Car Sales Representative

About the role

DARCARS of College Park is seeking Car Sales Representatives to join our dynamic team. As a Car Sales Representative, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and contributing to DARCARS' sales objectives.

Responsibilities

• Engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager.
• Speak multiple languages (Spanish and Chinese) is a plus!
• Conduct business in a professional and ethical manner.
• Greets customers with a welcoming attitude and listens to their needs.
• Describes operations and features of vehicles matching customer's needs via in-person or virtually.
• Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.).
• Suggests optional equipment, features, warranties, for customer to purchase.
• Correctly computes and quotes sales price.
• Works with finance team to obtain financing, as needed.
• Completes all necessary paperwork.
• Arranges for delivery and registration of the vehicle.
• Addresses all customer concerns and ensures customer is satisfied.
• Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment.
• Develops and maintains future prospect and customer follow-up system.
• Utilizes and familiar with online digital retailing selling tools.
• May be required to use video tools to assist customers virtually with car buying process.
• Develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals.
• Complies with DARCARS policies and procedures.

Requirements

• Strong communication skills with both customers and DARCARS employees.
• Comfortable using video tools, Facetime, etc., to assist customers.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Previous sales experience preferred but not required.
• Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions.
• Be able to work in a fast-paced environment.
• Be a team player.
• Must be able to work a flexible schedule, evenings and weekends.
• Must have a valid driver’s license and acceptable safe driving record.
• Must be at least eighteen years of age.
• Must be able to pass pre-employment screen (background).

Qualifications

• High school diploma or equivalent (GED).

Skills

• Customer service skills.
• Communication skills.
• Video tool proficiency.

Benefits

• Comprehensive Benefits Plan including 401k.
• Employee discounts on vehicle purchases, parts and service repairs.
• Opportunities to join our community service initiatives.
• Internal career advancement opportunities.

Pay

Commission-based salary.

Schedule

Flexible schedule, evenings and weekends.