Car Sales Representative
About the role
A Car Sales Representative at DARCARS of Rockville will sell new and used vehicles, provide excellent customer service, and help achieve the dealership's sales targets. The role involves engaging with customers in person and virtually, working closely with colleagues across various departments.
Responsibilities
- Conduct business professionally and ethically
- Follow DARCARS selling approach
- Greet customers warmly and listen to their needs
- Describe vehicle features and match them to customer requirements
- Use video tools to assist customers
- Work with the finance team to secure financing
- Complete necessary paperwork and arrange vehicle delivery and registration
- Address customer concerns and ensure satisfaction
- Maintain up-to-date knowledge of brands and products
- Develop and manage a follow-up system for prospects and existing customers
- Participate in brand and dealership training
- Utilize digital retailing tools
- Make effective demonstration rides
- Develop personal income goals and strategies to meet them
- Comply with dealership policies and procedures
Requirements
- Strong communication skills, both verbal and written
- Ability to speak Spanish (a plus)
- Demonstrated commitment to customer service
- Comfortable using video tools and virtual assistance
- Previous sales experience preferred but not required
- Flexible to work evenings and weekends
- Valid driver’s license and acceptable driving record
- High school diploma or equivalent (GED)
- At least 18 years old
- Passes pre-employment screening (background check)
Qualifications
- Ability to stand, walk, bend, twist, and stand for extended periods
- Team player who can work collaboratively with colleagues
- Proficient in reading, writing, and understanding instructions, correspondence, and policy documents
Skills
- Excellent interpersonal and communication skills
- Customer service orientation
- Ability to work in a fast-paced environment
- Knowledge of automotive brands and products
- Basic computer skills, including proficiency with digital retailing tools
Benefits
- Comprehensive benefits plan including 401(k)
- Employee discounts on vehicle purchases, parts, and service repairs
- Opportunities to participate in community service initiatives
- Internal career advancement opportunities
Pay
Commission-based salary with potential for bonuses based on performance
Schedule
Flexible, including evenings and weekends
Benefits
- Comprehensive benefits plan including 401(k)
- Employee discounts on vehicle purchases, parts, and service repairs
- Opportunities to participate in community service initiatives
- Internal career advancement opportunities
Additional Information
This job advertisement does not imply that these are the only duties and responsibilities of the employee. Employees may be required to follow additional instructions and perform other duties and responsibilities as requested by supervisors. DARCARS is an equal opportunity employer and drug-free workplace. Offers of employment are contingent upon successful completion of background screening (including criminal background check, review of consumer and motor vehicle records, verification of Social Security number).