Capacity Sales Representative

About the role

Sage Freight is seeking a driven, relationship-focused Capacity Sales Representative to help expand and strengthen our carrier network. In this role, you will source reliable transportation capacity, negotiate competitive rates, build long-term relationships with carriers, and help ensure shipments move safely and efficiently. You will work closely with carrier partners, customer operations, account management, and sales to solve problems, protect service, and create better outcomes for our customers. This is an excellent opportunity for someone who enjoys building relationships, competing in a fast-paced environment, and turning challenges into solutions. Whether you are beginning your logistics career or bringing previous transportation or sales experience, our comprehensive training program will provide the tools and industry knowledge needed to succeed.

Responsibilities

• Prospect and recruit new carriers through outbound calls, research, referrals, networking, and lead generation.
• Build and maintain strong relationships with carrier owners, dispatchers, and drivers.
• Match carrier capacity with customer freight based on lane fit, equipment, timing, service requirements, and pricing.
• Negotiate carrier rates while balancing service, market conditions, and profitability.
• Develop a portfolio of trusted carrier partners that can support recurring and future freight opportunities.
• Maintain frequent communication with carriers throughout the shipment lifecycle.
• Monitor pickup and delivery activity, address service risks, and resolve issues before they affect the customer.
• Use market data, load boards, and transportation technology to identify capacity and make informed pricing decisions.
• Ensure carriers meet Sage Freight’s safety, insurance, and compliance standards.
• Accurately document carrier activity, shipment updates, rates, and service information within the transportation management system.
• Collaborate with customer operations, account management, and sales to deliver a seamless experience for carriers and customers.

Requirements

• Strong communication skills, both written and verbal.
• Confidence initiating outbound calls and building new professional relationships.
• A competitive, results-oriented mindset.
• Strong organizational and time-management skills.
• Ability to prioritize and make decisions in a fast-paced environment.
• A collaborative approach to problem-solving and customer service.
• Accountability, professionalism, and consistent follow-through.
• Comfort learning and working within technology platforms.
• Previous experience in logistics, transportation, sales, procurement, or customer service is preferred but not required.
• Familiarity with transportation management systems and load boards is a plus.
• Ability to work on-site at our Franklin, Tennessee office.