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Jobs · OTHR · Arkansas

Capacity Coordinator I, Weekends

J.B. Hunt Transport Services, Inc. · Lowell, AR · 6 days ago
OTHRFull-time

Job Summary

Under routine supervision, this Capacity Coordinator I is responsible for the coordination of a small-sized/less complex group of carriers and/or independently contracted (IC) drivers. This position ensures safe and timely service through the accurate planning, routing, monitoring, and delivery of freight and loads. The incumbent must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes but is not limited to day, night, and weekend shifts.

Key Responsibilities

  • Learn to build and maintain positive, professional, safe, and reliable relationships with carriers and/or independently contracted (IC) drivers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity
  • Develop knowledge of how to optimize operations and maximize profitability through the understanding of key performance indicators
  • Create, maintain, and present customer-specific reporting and financial analysis
  • Manage inventory, assets, customer pools, and/or assignment of carriers and/or independent contracted drivers to balance equipment in the market
  • Perform administrative duties such as submitting payroll, managing the Net-Revenue budget, filing and documenting, resolving settlement issues, invoicing, and/or creating reports
  • Cook up and coordinate yard duties such as checking/inspecting equipment, and partnering with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
  • Act as liaison between carriers and/or independently contracted drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on call
  • Maintain the Company's safety culture by complying with external & internal regulations, policies, and procedures
  • Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions based on pick-up and delivery schedules, and other environmental factors on the road

Qualifications

  • High School Diploma/GED WITH 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed
  • OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
    • Strong professional communication skills applied internally and externally
    • Pioneering experience in establishing and maintaining healthy working relationships
    • Proven experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement
    • Accurate analysis of information with high levels of accuracy
    • Accurately analyze situations and reach productive decisions based on informed judgment
    • Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
    • Ability to manage multiple competing priorities
    • Ability to consistently travel to account and customer locations
    • Ability to adapt to a dynamic work environment and shifting priorities and directives
    • Experience in holding people accountable and conducting difficult conversations
    • Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications

  • Bachelor's in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1 year of experience in transportation/logistics, business administration, account management, and/or equivalent military experience

Shift

Monday & Fri 6AM to 5PM; Saturday & Sunday7AM to 6PM

Job Opening ID

00633923

Capacity Coordinator I, Weekends (Open)

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

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