CAOLA Program Assistant

Performance Responsibilities

• Provides information and guidance to school entities on course offerings, program timelines, program policies, vendor licensing, and best practices in an online learning environment.
• Participates in planning and implementing the CAOLA program, including conferences, network meetings, and marketing efforts.
• Reports to the assigned school to meet with students and school administrators to support learners with various learning styles, including special education and English language learners.
• Affords districts with data collection, student registration, report generation in multiple learning management and student information systems.
• Uses various virtual tools and applications to promote communication, collaboration, and creativity between stakeholders.
• Maintains regular communication with students, guardians, and administrators about course enrollments, progress, attendance, and grades.
• Conducts student and parent orientation sessions and attends other district events as requested.

Occasional Evening Meetings and Overnight Travel

• Occasional evening meetings and overnight travel is required.

Assists with Training and Professional Development

• Assists the CAOLA team in planning and executing training and professional development for internal and external stakeholders.

Assists with Troubleshooting and Problem-Solving

• Affords assistance with troubleshooting and problem-solving student and parent technical issues.

Coordinates Technical Support

• Collaborates with CAIU Helpdesk and district technology teams to provide technical support to online learners and administration.

Represents CAIU and CAOLA

• Represents CAIU and CAOLA at regional meetings and industry conferences as a participant and presenter.

Additional Responsibilities

• Assumes any other responsibilities as assigned by the Supervisor, Online Learning Program or his/her designee.
• Assumes any other responsibilities as assigned by the Executive Director or his/her designee.