Cannabis Retail Sales Associate - Dockside

About the role

Welcome to Dockside! You might know us by one of our three retail cannabis stores located throughout Seattle. We are an industry-leading Washington state-licensed (I502) retailer specializing in quality medical and recreational cannabis products and accessories. Our roots in Washington cannabis run deep. We are proud to say we opened one of the first medical dispensaries in the state and were the very first to be certified as a reliable source for quality cannabis products under the Patient Focused Certification Program.

Responsibilities

• Acts with integrity, honesty, and knowledge to promote the culture, values, and mission of Dockside
• Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team
• Anticipates customer and store needs by constantly evaluating the environment and customers. Communicates information to the manager so that the team can respond as necessary to deliver the Dockside experience during each shift
• Contributes to a positive team environment by recognizing problems or changes in associate morale and performance and communicating them to the store manager
• Delivers exceptional customer service to all customers. Discovers and responds to customer needs
• Executes store operations during scheduled shifts. Executes opening and closing duties and special tasks as assigned
• Follows and ensures team compliance with Dockside operational policies and procedures, including those related to cash handling, safety, and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies
• Maintains regular and consistent attendance and punctuality
• Follows health, safety, and regulatory guidelines

Requirements

• Must be 21 years of age
• Minimum of 1 year of sales experience in retail, luxury retail, or service-related industry
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
• Ability to manage competing priorities in a fast-paced environment
• Strong verbal communication skills and excellent organizational skills
• Flexibility to work a retail schedule, which will include mornings, evenings, weekends, and holidays
• Ability to sit, stand, walk, reach, twist, bend, pull, and carry up to 40 pounds for up to 8 hours