Retail Sales Associate

About the role

Cotopaxi is a Certified B Corporation that makes adventure travel gear to empower people to see the world and make it better. We are dedicated to ethical and sustainable sourcing, creating products that last, and supporting communities in need through the Cotopaxi Foundation.

Job Responsibilities

• Meet every guest where they are, guiding them through their journey with care, curiosity, and intention.
• Connect with every guest, say hello, and offer help and expertise.
• Educate guests on products, experiences, local highlights, and our mission and impact.
• Be an ambassador living Cotopaxi’s values of People, Innovation, and Adventure.
• Restock and destock products to keep the store spruced and ready for our guests.
• Manage the point of sale system to ensure customers leave supported and satisfied.
• Play an active role in creating a store culture that’s uplifting, collaborative, and fun.

Experiences to Highlight

• 18 years or older.
• Experience in retail or similar high-passed environments is a plus.
• Energetic and enthusiastic.
• Excited to share our story and drive deeper connections with our guests.
• A humanitarian at heart, and someone who believes in our Do Good mission.
• Have an eye for detail and are highly organized.
• Strong accountability and self-guidance.
• Flexible – able to work varying hours to support the team (at least 2 weekdays and 1 weekend).
• Ability to lift up to 50 lbs and work on your feet – this is an active role.

Job Benefits

• Wellness Benefits: Company-paid volunteer time off, 401(k) plan with employer match.
• In The Wild Days: Two team-building moments for the store to recharge and reconnect together.
• Uniquely Us: Live the brand you love with 60% off Cotopaxi products, expand through learning and development opportunities, and receive additional outdoor brand discounts.
• Stay connected no matter your location or department through regular virtual/in-person celebrations.
• Thriving at work and being part of a culture that embraces people, innovation, and adventure in unique ways!