Cannabis Budtender

About Us

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan. We operate multiple product brands, including the award-winning Cloud Cover Cannabis, Galactic Cannabis, and Habitat Cannabis, alongside a retail network, High Profile Cannabis Shop. Our company retails high-quality cannabis products at High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.

Responsibilities

• Provide the highest level of service to customers by making their experience the top priority.
• Meet or exceed individual sales targets and conversion rate goals using effective sales techniques and a deep understanding of customer needs.
• Greet customers upon entry and perform initial check-in verification of required identification (ID).
• Assist new customers with questions on state-required forms; update customer information in the system as needed.
• Ensure the waiting room is well maintained and the sales floor is properly stocked during downtime.
• Educate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or requests.
• Fill online orders in a quick and efficient manner, keeping customer experience at the forefront.
• Handle customer complaints professionally; escalate to management when needed.
• Maintain product, brand, and strain knowledge and stay updated on current cannabis trends.
• Accurately use and maintain the point of sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting.
• Assist with intake of product, inventory counts, and additional audits on a regular basis.
• Work closely with the management team to increase sales and foot traffic.
• Support daily compliance with dispensary policies, including state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules.

Dispensary Address: 140 Faith Assembly Church Rd., London, KY 40741

Requirements

• 1+ years of customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching Key Performance Indicators on a regular basis.
• Effective multi-tasker with demonstrated ability to prioritize tasks.
• Ability to work independently with little or no direct supervision.
• Strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
• Knowledge of state and local regulations is preferred.
• Ability to pass a background check and be 21 years of age or older.
• Willingness to work nights, weekends, and some holidays.
• Must be able to obtain and maintain required state licenses based on work location.

Benefits

• Medical, Dental, & Vision Insurance for full-time staff.
• Life Insurance.
• Short-term & Long-term Disability Insurance.
• 401k.
• Company Paid Holidays.
• Company Swag.
• Employee Discount.

Compensation Estimate Disclaimer: All compensation range estimates are generated by third-party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.