Campus Undergraduate Summer Internship Program - 2027 Product Management, Global Commercial Services - New York, NY

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services—responsibly driving double-digit revenue growth. We offer a diverse range of payment and cashflow tools, including traditional card products, working capital and supply chain financing, and new digital solutions to help customers manage their financial and payment needs.

About the role

We’re looking for undergraduate-level interns to support the Global Commercial Services (GCS) product vision as a Product Management Intern. The successful candidate will own the product strategy for one of our commercial products and play a central role in identifying customer needs, building outstanding experiences, and leading partners to manage and market these products. This is a fast-paced team driving the development of commercial customer solutions at American Express.

Responsibilities

• Develop business cases for new products, features, and customer experiences.
• Analyze customer feedback, market trends, and the competitive landscape to identify opportunities and inform product strategy.
• Synthesize data, analytics, and financial insights to develop recommendations.
• Support product management processes, including maintaining product backlogs, prioritizing features, and documenting key product and operational processes.
• Collaborate with cross-functional teams, including Marketing, Finance, Technology, Legal, Compliance, and other stakeholders.

Requirements

• Currently enrolled in a full-time bachelor’s degree program.
• Bachelor’s degree candidates with an expected graduation date between December 2027 and June 2028.
• Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions.

Qualifications

• Demonstrated interest in commercial payments, digital products, and product management.
• Strong analytical and problem-solving skills with the ability to distill complex concepts into clear insights and recommendations.
• Intellectual curiosity and desire to continually learn about the evolving payments landscape and emerging technologies.
• Ability to collaborate with and build strong relationships with leaders, colleagues across different time zones, and cross-functional partners to deliver value.
• Strong project management skills and attention to detail, with the ability to manage multiple priorities.
• Excellent written and verbal communication skills with the ability to present ideas clearly and concisely.
• Demonstrated resilience, proactive mindset, and a willingness to challenge the status quo and drive continuous improvement.
• Proficiency in analytical and presentation tools, including MS Excel and PowerPoint.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot) to enhance research, analysis, problem-solving, and productivity.

Benefits

• Competitive base salaries.
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex.
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.