Campus Undergraduate Summer Internship Program - 2027 Marketing, Global Commercial Services - New York, NY

About the role

We’re looking for undergraduate-level interns to support the Global Commercial Services (GCS) marketing vision. This is a fast-paced team driving the development of commercial customer solutions at American Express.

Responsibilities

• Conduct market, competitive, and customer research to uncover insights that inform creative marketing strategy and future enhancements to the customer experience.
• Analyze customer feedback and market trends to support the development of marketing content and messaging for commercial audiences.
• Contribute ideas for marketing campaigns and customer engagement strategies designed to drive business growth and deepen customer relationships.
• Document end-to-end marketing processes, identify improvement opportunities, and help prioritize future enhancements.
• Collaborate with cross-functional teams including Product, Analytics, Technology, Legal, Compliance, and other key stakeholders.
• Prepare presentations, reports, and recommendations that communicate findings and support decision-making.

Requirements

• Currently enrolled in a full-time bachelor’s degree program.
• Bachelor’s degree candidates with an expected graduation date between December 2027 and June 2028.
• Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions.

Qualifications

• Demonstrated interest in commercial payments and marketing.
• Strong analytical and problem-solving skills with the ability to distill complex concepts or problems into clear insights and recommendations.
• Intellectual curiosity and desire to continually learn about the evolving payments landscape and emerging technologies.
• Ability to collaborate and build strong relationships with leaders, colleagues, and cross-functional partners across the enterprise to deliver value.
• Strong project management skills and attention to detail with the ability to manage multiple priorities.
• Excellent written and verbal communication skills with ability to present ideas clearly and concisely.
• Demonstrated resilience, proactive mindset, and a willingness to challenge the status quo and drive continuous improvement.
• Proficiency in analytical and presentation tools, including MS Excel and PowerPoint.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot) to enhance research, analytics, problem solving, and productivity.

Benefits

• Competitive base salaries.
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex.
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counselling support through our Healthy Minds program.
• Career development and training opportunities.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.