Campus Graduate Masters Summer Internship Program - 2027 Product Development, Global Commercial Services - New York, NY

About the role

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services—responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.

We’re looking for graduate level interns to support the Global Commercial Services (GCS) product vision as a Product Development Intern. The successful candidate will own the product strategy for one of our commercial banking, cash flow management, or payments products. Product Managers at American Express play a central role identifying customer needs, building outstanding experiences, and leading teams to manage and market these products. This is a fast-paced team driving the development of commercial customer solutions at American Express.

Responsibilities

• Develop business cases for new products, features, and customer experiences.
• Shape product marketing strategies to drive customer engagement and new growth.
• Derive insights from the competitive landscape and customer feedback.
• Synthesize analytics and financials to develop data-driven recommendations, define success metrics, and evaluate product performance.
• Support product development activities by documenting requirements, coordinating cross-functional deliverables, and maintaining product documentation and backlogs.
• Collaborate with cross-functional teams including Marketing, Finance, Technology, Legal, Compliance, Design, and other stakeholders to support the development, launch, and enhancement of commercial products.

Qualifications

Minimum Qualifications

• Currently enrolled in full-time graduate degree program.
• Graduate degree candidates with an expected graduation date between December 2027 and June 2028.
• 3 plus years of prior relevant full-time work experience.

Preferred Qualifications

• Demonstrated interest in commercial payments, digital products, and product development.
• Strong analytical and problem-solving skills with the ability to distill complex data and concepts into clear insights and recommendations.
• Intellectual curiosity and desire to continually learn about the evolving payments landscape and emerging technologies.
• Ability to collaborate with and build strong relationships with leaders, colleagues across different time zones, and cross-functional partners to deliver value.
• Strong project management skills and attention to detail, with the ability to manage multiple priorities.
• Excellent written and verbal communication skills with ability to present ideas clearly and concisely.
• Demonstrated resilience, proactive mindset, and a willingness to challenge the status quo and drive continuous improvement.
• Proficiency in analytical and presentation tools, including MS Excel and PowerPoint.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, etc.) to enhance research, analysis, problem solving, and productivity.
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.