Campus Support Specialist

Responsibilities

• Maintain and upkeep of sites/building and related services.
• Hanging materials, light facilities work and repairs.
• Coinciding with co-workers to determine how request orders will be assigned and/or advising workers to ensure all repairs are properly completed.
• Answering technical questions that employees/students may have and resolving problems via telephone, e-mail, or in person by walking them through the process of solving their query.
• Give technical support to all levels of staff and users.
• Aid IT team with computer setup, changing printer toners and installs and repairs company computer hardware and software.
• Other duties as assigned by Campus Director, which may include book and material distribution, proctoring of entrance assessments, supporting student servicing departments, and assisting with other campus non-technical tasks.

Qualifications

• High school education or equivalency.
• +1 years’ facilities related experience required.
• Excellent coordination and communication skills.
• General Computer Knowledge – including hardware repair and setup.
• Must be able to problem solve and instruct people on the steps to take to solve computer related problems.
• Ability to trouble shoot and multitask.
• Strong interpersonal skills - Customer Service Focused.
• Ability and desire to learn new skills.
• Must be able to lift at least 20 pounds.