CAMPUS SPECIALIST-STUDENT RECRUITMENT & RETENTION

About the role

The Campus Student Recruitment and Retention Specialist (CSRRS) serves as the campus-level staff responsible for all student marketing and recruitment programs, including application, registration, enrollment, re-enrollment, retention, and related events and activities. Each HPS campus is assigned annual targets, and the CSRRS’s success is measured by completion rates for the following targets:

• Student Application Target: Actively work during and after the Apply Harmony Festival to achieve the campus annual application target.
• Student Registration Target: Actively work during and after the Registration Race to achieve the campus annual registration target.
• Registration Verification Target: Work during summer to reach all new and re-enrolled parents to verify their registration.
• Student Enrollment Target: Ensure the campus’ first FSP enrollment meets or exceeds the campus annual enrollment target.
• Student Re-Enrollment Target: Actively work during the Re-Enrollment period to achieve the campus annual re-enrollment target.
• Enrollment Maintenance Target: Maintain campus enrollment numbers on or above the campus enrollment target by enrolling new students from the waiting list as soon as a withdrawal occurs.
• Student Retention Target: Conduct exit surveys for all withdrawn students’ parents and enter the data into the tracking document.

Additionally, the CSRRS maintains student records at the campus level in accordance with HPS record management policies and procedures.

Position Qualifications

• High School Diploma or GED
• Minimum 2 years of experience in school operations (preferred)

Responsibilities

• Understand and support the mission, vision, and values of Harmony Public Schools.
• Comply with and support school and division regulations and policies.
• Handle a variety of routine technical and administrative assignments.
• Operate standard office equipment, including word-processing and data processing equipment, copiers, and laminators.
• Review newly enrolled students’ documents to identify previous SPED/Section 504/dyslexia/ESL/GT information and add related students to suspect lists for relevant programs.
• Track newly enrolled students until they are properly oriented (ensure checklist is complete).
• Track withdrawing students, ensure all exit procedures are followed, and enroll new students to fill available spots to maintain the campus enrollment number on or above the target.
• Register and maintain data for new and current students/withdrawn students in the database, including withdrawal reasons and necessary documentation.
• Respond to TRex requests and initiate TRex requests for newly enrolled students.
• Collaborate with ESL/Special Ed and GT departments to request newly enrolled student records and send records for withdrawal students.
• File incoming records from other schools and distribute them to related departments, including ESL/Special Ed/GT departments.
• Respond to faxed record requests and initiate fax requests for newly enrolled students.
• Call previous schools to request records for newly enrolled students.
• Maintain soft copies of all files in student folders.
• Maintain confidentiality of student and school personnel information.
• Maintain physical and computerized records, including student cumulative folders, progress and failure reports, class rosters, schedule changes, and grade books.
• Coordinate printing and distribution of report cards.
• Assist counselors with the enrollment, withdrawals, and transfer of students and process applicable records.
• Process and transmit requests for student information, including student transcripts for colleges and universities.
• Assist campus administration and counselors with the preparation of reports and student data information.
• Take necessary and reasonable precautions to protect students, equipment, materials, and facilities.
• Perform related tasks as assigned by building administrator(s) in accordance with school policies and practices.
• Check and review a variety of data for accuracy, completeness, and conformance to established standards and procedures.
• Model non-discriminatory practices in all activities.
• Communicate with school and district leaders for enrollment projections, recruitment, retention efforts, and develop plans to reach school targets.
• Process applications on a daily basis.
• Utilize campus social media for recruitment and retention.
• Participate in recruitment events and activities to meet application targets.
• Attend community events for recruitment and organize open houses, school tours (student-led/staff-led), parent nights, and recruitment fairs.
• Manage local marketing efforts, including visits to local businesses, neighborhoods, and Harmony partners.
• Maintain constant communication with families until all required documents are obtained, the registration form is approved, and the student is registered.
• Manage engagement efforts with prospective parents and students.
• Communicate actively and timely with parents to complete the re-enrollment form.
• Utilize a tracking system to organize re-enrollment of students.
• Organize and announce school-wide incentives to increase the percentage of re-enrolled students.
• Organize student referral incentives for parents.
• Contact current and new families twice during the summer to verify enrollment for the upcoming school year.
• Contact and follow up with leads from paid digital ads.
• Attend all training and meetings provided by both Central & District Offices.

Skills

• Ability to communicate effectively in both written and oral forms with all levels of management, both internal and external to the district.
• Ability to establish and maintain effective working relationships both internal and external to the district.
• Ability to use computers, including district software, spreadsheets, word processing software, calculators, copiers, and telephones.
• Ability to analyze data and generate reports.
• Ability to use effective interview techniques, public speaking skills, and problem-solving skills.

Work Environment and Physical Requirements

• Light work: may require occasional light lifting.
• Nights and weekend activities may be occasionally required.
• Position is office-based and may involve prolonged work at a desk in one location.
• Moderate travel is required.