Campus Security Patrol

About the role

Campus Security Patrol plays a vital role in creating and maintaining a safe and secure environment for faculty, staff, guests, and students. This role is a public-facing position in the Campus Security department, spending most of its time in public areas of the facilities and grounds, interacting with team members, guests, and students.

Responsibilities

• Patrol interior and outdoor spaces across the campus to establish presence.
• Enforce policies and procedures so that they ensure a positive outcome for all and maintain customer service.
• Attend pre-shift meetings and post-shift pass-downs to ensure continuous operations.
• Respond to medical emergencies, provide basic first aid when necessary, and coordinate with Emergency Medical Services.
• Respond to security and safety incidents, execute response procedures, and coordinate with Emergency Responders.
• Respond to the safety and security emergencies, concerns, inquiries and complaints of faculty, staff, guests, and students.
• Report security, personnel, and safety issues to the Campus Security Managers and Director.
• Inspect safety and security equipment weekly and remedy failures or weaknesses by appropriate procedural means.
• Secure the Facilities and outdoor venues based on hours of operation, checking all exits, high-value interior area, doors, and gates during and after operational hours, as specified for each building.
• Conduct guard tours after operational hours to ensure the facilities are secured and free of any security or environmental concerns or otherwise abnormal conditions.
• Provide daily activity reports and contribute to official Security Reports as needed using data from various sources.
• Maintain proficiency in Campus Security related software and systems, access control and CCTV systems, fire alarm control panels, and other building systems as designated.
• Act as a primary contact for communications with other departments in matters related to Campus Security responsibilities.
• Perform other departmental duties as assigned.

Qualifications

• Ability to pass background check and other requirements to be registered as a Security Guard in Arkansas.
• High School diploma, bachelor's degree or equivalent industry training preferred.
• Driver’s license required.
• Proficient level experience with Microsoft Office applications.
• Strong documentation and/or report writing skills.
• Highest ethics as they relate to all aspects of business.
• Enthusiastic about being a member of a facilities team at a major community center.
• Excellent people and customer service skills that are based on respect and approachability.
• Strong organizational skills.
• Demonstrated knowledge of safety equipment and procedures.
• Demonstrated proficiency with problem solving and conflict resolution skills.
• Strong written and oral communication skills.
• Ability to interact effectively with a wide array of personalities and attitudes.
• Knowledge of ACS, IDS, CCTV and/or Fire Control systems desirable.
• Ability to obtain and maintain First Responder, CPR and other related certifications on a yearly basis.