Campus Operations Coordinator, Alpha - $90,000/year USD
About the Role
Alpha is opening new campuses across America, building one of the most ambitious school models in the world. We combine rigorous academics, technology-enabled learning, and high expectations for students and adults alike. This role exists to ensure the non-academic side of the campus operates at the same standard as our classrooms.
You own the operational heartbeat of the campus. You are responsible for community communication, campus safety, facilities and logistics, and day-to-day tech administration. One moment you may be coordinating a safety drill, the next resolving a device issue, onboarding a new staff member, or addressing a parent concern. You are not just keeping things running—you are creating confidence.
This is a hands-on, on-site role for someone who thrives in dynamic environments, stays calm under pressure, and takes pride in delivering a high bar of service. If you want work where your decisions directly affect student well-being, staff effectiveness, and parent trust, this role offers real ownership and impact.
What You Will Be Doing
- Serving as a primary point of contact for parents, students, and staff, ensuring clear, timely, and professional communication
- Managing campus safety operations, including access control, health incidents, drills, documentation, and parent communication
- Overseeing daily campus operations such as attendance processes, facilities coordination, transportation, and office logistics
- Supporting onboarding and training for new staff to ensure smooth integration into campus operations
- Managing student devices and campus technology, acting as the primary on-site tech liaison and Google Administrator
What You Won't Be Doing
- Teaching classes or managing academic instruction
- Coaching Guides or leading curriculum development
- Working in a narrow, single-function administrative role
- Sitting behind a desk with predictable, repetitive tasks
- Passing problems along without ownership or resolution
Key Responsibilities
Ensure smooth, safe, and efficient campus operations that consistently improve the experience and satisfaction of students, staff, and parents.
Basic Requirements
- Bachelor's Degree in any field
- At least 1 year of experience in office coordination, facilities support, site operations, or a similar operational role
- Comfort with basic technology troubleshooting, device management, and account administration
- Strong communication skills with the ability to engage parents, staff, students, and vendors professionally
- Demonstrated comfort building warm, trusted relationships with children and families in a visible on-campus role
- Ability to independently own campus operations and make sound decisions across safety, facilities, logistics, communication, and basic technology in a lean environment
- Strong service orientation, emotional intelligence, and calm judgment under pressure
- Ability to manage multiple priorities while maintaining attention to detail
- Available to work in-person in one of our campuses: Greenwich, CT; Santa Barbara, CA; Malibu, CA; Boston, MA; South Bay, CA; Santa Monica, CA — or willing to relocate
- Authorized to work in the United States without visa sponsorship
About Alpha
- Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.
- Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.
- Alpha offers six-figure roles for people ready to help build a radically better school experience.
- Alpha is fast-moving, ambitious, and student focused. It's for people who want to improve the system, not maintain it.
Working with Us
- Full-time, W2 employee position with immediate access to benefits
- Year-long positions
- Compensation: $90,000 USD/year, paid weekly