Campus Operations Coordinator, Alpha - $90,000/year USD

About the Role

This is an in‑person, hands‑on Campus Operations Coordinator role at one of Alpha’s campuses. You will own the operational heartbeat of the campus, ensuring community communication, campus safety, facilities and logistics, and day‑to‑day technology administration run smoothly. The position requires calm judgment under pressure, strong service orientation, and the ability to make decisions that directly affect student well‑being, staff effectiveness, and parent trust.

Key Responsibilities

• Serve as the primary point of contact for parents, students, and staff, providing clear, timely, and professional communication.
• Manage campus safety operations, including access control, health incidents, drills, documentation, and parent communication.
• Oversee daily campus operations such as attendance processes, facilities coordination, transportation, and office logistics.
• Support onboarding and training for new staff to ensure smooth integration into campus operations.
• Manage student devices and campus technology, acting as the on‑site tech liaison and Google Administrator.
• Continuously improve the experience and satisfaction of students, staff, and parents through efficient, safe campus operations.

What You Won’t Be Doing

• Teaching classes or managing academic instruction.
• Coaching Guides or leading curriculum development.
• Sitting behind a desk with predictable, repetitive tasks.
• Passing problems along without ownership or resolution.

Basic Requirements

• Bachelor’s degree in any field.
• At least 1 year of experience in office coordination, facilities support, site operations, or a similar operational role.
• Comfort with basic technology troubleshooting, device management, and account administration.
• Strong communication skills for engaging parents, staff, students, and vendors professionally.
• Demonstrated ability to build warm, trusted relationships with children and families in a visible on‑campus role.
• Ability to independently own campus operations and make sound decisions across safety, facilities, logistics, communication, and basic technology in a lean environment.
• Strong service orientation, emotional intelligence, and calm judgment under pressure.
• Ability to manage multiple priorities while maintaining attention to detail.
• Authorization to work in the United States without visa sponsorship.

Preferred Qualifications & Skills

• Experience with Google Workspace administration.
• Familiarity with campus safety protocols and emergency drill coordination.
• Proven track record of improving operational processes.
• Excellent interpersonal skills for building trust with students, families, and staff.

Location

In‑person at one of Alpha’s campuses: Greenwich, CT; Boston, MA; Boca Raton, FL; South Bay, CA; Santa Monica, CA – or willing to relocate to any of these locations.

Compensation

$90,000 USD per year, paid weekly.

Benefits

Full‑time W‑2 employee with immediate access to benefits (see benefits overview).

Schedule

Full‑time, year‑long position.