Campus Management - Operations Specialist

Campus Management - Operations Specialist - JLL What this job involves: Financial Operations & Business Analytics: Own the accurate, timely, and compliant administration of campus financial records, budget data, and management reporting. Monitor operating budgets, analyze actuals against forecasts, investigate variances, and provide actionable recommendations to campus leadership. Reconcile expenses against monthly and quarterly financial reports and coordinate timely resolution of discrepancies with Finance and business partners. Develop dashboards, presentations, and executive-ready reports that translate financial and operational data into clear business insights. Manage contract workflows, purchase requests, HCC submissions, and related documentation in accordance with corporate policies and approval requirements. Maintain standard operating procedures, controls, and records that support audit readiness, process consistency, and continuous improvement. Program & Project Management: Plan and coordinate multiple campus programs, projects, meetings, and events from initiation through closeout, managing timelines, budgets, risks, dependencies, and deliverables. Partner with the Event and Concierge Manager and cross-functional teams to maintain integrated campus calendars, resolve scheduling conflicts, and optimize resource use. Coordinate vendors, catering, supplies, awards, travel, and other logistical requirements while maintaining service quality, cost control, and policy compliance. Prepare project plans, status updates, agendas, decision records, meeting minutes, and post-event reports for the Governance Team and other campus stakeholders. Serve as a trusted liaison among campus leadership, functional departments, administrators, vendors, and external partners. Campus Communications & Stakeholder Engagement: Manage shared campus inboxes and site distribution lists, ensuring timely, accurate, and professional responses. Draft, edit, coordinate, and distribute executive-ready campus communications for employees, leaders, vendors, and external partners. Maintain communication calendars, approval workflows, audience lists, and records to support consistent messaging and brand compliance. Operational Excellence: Assess administrative and operational workflows, identify inefficiencies, and implement practical improvements that strengthen quality, speed, controls, and stakeholder experience. Support and monitor service metrics, project milestones, and key performance indicators; summarize trends and recommend corrective actions. Use digital tools, automation, and AI-enabled capabilities responsibly to streamline recurring work and improve reporting quality. Provide subject-matter guidance on assigned campus processes. Required Qualifications: Bachelor’s degree in business administration, finance, communications, project management, or a related field. +4 yeras of progressively responsible experience in business operations, project or program coordination, financial administration, data analysis, communications, or a comparable management-support function. Demonstrated ability to independently manage concurrent projects, establish priorities, meet deadlines, and deliver high-quality work in a fast-paced, matrixed environment. Experience with budget monitoring, expense reconciliation, variance analysis, procurement or contract workflows, and management reporting. Strong analytical and problem-solving skills, including the ability to interpret data, identify trends and risks, and present practical recommendations to leadership. Excellent written, verbal, and interpersonal communication skills, with experience preparing executive-ready reports, presentations, meeting materials, and stakeholder communications. Demonstrated judgment, discretion, attention to detail, and commitment to maintaining confidential information and accurate records. Advanced proficiency in Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint. Preferred experience with Microsoft Copilot. Location: Onsite + Flexible based on business needs. Work Shift: Full Time | Monday to Friday 7am to 4pm. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams. JLL is an Equal Opportunity Employer committed to diversity and inclusion.