Jobs · Customer Service · Michigan

Campus Concierge

United Wholesale Mortgage · Pontiac, MI · 2 wk ago
Customer ServiceFull-time

About the role

The Campus Concierge supports a wide range of responsibilities from event setup, cleaning, organization, mail delivery, and other key tasks. If you take pride in your work, enjoy variety, and love being part of a team that keeps things running smoothly, this is the role for you.

Responsibilities

  • Partner with team leaders to support office and restroom cleaning, mail delivery, catering setup, and other tasks as assigned.
  • Event setup, cleanup, and reset so every occasion runs seamlessly.
  • Provide hands-on assistance with a broad range of facilities-related tasks that keep the workplace running at its best.
  • Communicate proactively and coordinate with your team to ensure assigned projects are completed with care and on time.

Requirements

  • A positive, can-do attitude with a strong sense of ownership.
  • Reliability and punctuality — the team counts on you.
  • Attention to detail and a commitment to maintaining high standards.
  • Ability to work both independently and collaboratively as part of a team.
  • Discretion and professionalism when working in private spaces.
  • Strong communication skills and a willingness to ask questions and stay informed.
  • Physical stamina and comfort with hands-on, active work throughout the day.
  • Flexibility and a genuine enthusiasm for variety in day-to-day responsibilities.
  • Ability to lift up to 50lb when needed.
  • Proficiency with Microsoft Office suites.

Benefits

  • Paid Time Off (PTO) after just 30 days.
  • Additional parental and maternity leave benefits after 12 months.
  • Adoption reimbursement program.
  • Paid volunteer hours.
  • Paid training and career development.
  • Medical, dental, vision, and life insurance.
  • 401k with employer match.
  • Mortgage discount and area business discounts.
  • Free membership to a large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues, and a full-size basketball court.
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist, and hair salon.
  • Gourmet cafeteria featuring homemade breakfast and lunch.
  • Convenience store featuring healthy grab-and-go snacks.
  • In-house Starbucks and Dunkin.
  • Indoor/outdoor café with Wi-Fi.

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