Campaign Content Operations Manager

Responsibilities

• Managing the globalization of integrated marketing content for clarity in scope, coordinating resource assignment (internal/external), and prioritization to drive timelines forward
• Partnering with a wide variety of stakeholders including content strategists, digital integration, and channel teams, to align on project roadmaps and production timelines
• Maintaining operational excellence across interlocking marketing technologies and dashboards such as Workfront, Smartsheet, Salesforce, and AI integrated systems
• Proactively exploring new ways of doing work that leverage AI and efficiency gains
• Scheduling and leading status meetings, determining agendas, highlighting key milestones, and driving issue resolution
• Monitoring and communicating progress made toward quarterly contribution goals, making adjustments where needed to stay on target

Qualifications

• 5+ years of related corporate marketing and/or agency account management experience
• Experience in project management of global B2B demand generation and marketing programs across multiple regions
• Demonstrated ability to effectively implement integrated, streamlined marketing programs
• Proficiency in project management tools (e.g., Workfront, Smartsheet) and an innovative mindset for adopting AI tools and marketing technologies
• Bachelor's degree or equivalent work experience
• Skilled in project management, with the ability to plan, coordinate, and deliver complex global campaigns on time and within scope, including managing detailed schedules, cross-functional dependencies, and multiple workstreams simultaneously
• Experienced in cross-functional collaboration, with a talent for working across teams with different functional areas, communication styles, and priorities, leveraging diverse perspectives to drive campaign success
• Strong relationship management skills, with the ability to build and maintain productive partnerships across content strategy, regional marketing, localization, digital activation, creative agencies, and vendor teams
• Meticulous attention to detail, with the ability to manage complex information across multiple geographies, languages, and campaign deliverables while maintaining a high level of accuracy and consistency
• Demonstrated ability to analyze issues, improve processes, and identify ways to optimize workflows, accelerate delivery timelines, and maintain operational governance at global scale
• Excellent communication skills, both written and verbal, with the ability to adapt your style to different audiences, facilitate clear conversations across global teams, and keep all partners aligned and informed