Call Center Specialist
The Alaska Club · Greater Anchorage Area · 12 mo ago
Customer ServiceFull-time
About the role
Responsible for providing exceptional customer service through phone and email interactions.
Responsibilities
- Handle incoming calls and emails in a timely manner.
- Resolve customer issues and inquiries efficiently.
- Follow up with customers to ensure satisfaction.
- Adhere to company policies and procedures.
Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Experience in customer service preferred but not required.
Qualifications
- Strong problem-solving skills.
- Proficient in Microsoft Office Suite.
- Flexibility to work evenings and weekends.
Skills
- Customer service orientation.
- Technical proficiency with CRM systems (optional).
Benefits
- Competitive salary.
- Flexible schedule options.
- Professional development opportunities.
Pay
$15-$20 per hour based on experience.
Schedule
Variable hours to accommodate customer needs.
Contact Information
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