Call Center Specialist
We Want To Get To Know You
Are you looking to expand your banking experience or ready to transfer your customer service skills into a new industry? If any of the below ring true for you, the Customer Care Specialist role may be a perfect fit for you!
- Passionate about helping others and providing exceptional customer service to a variety of customers over the phone
- Looking for variety in your day-to-day and thrive at multi-tasking
- Tech-savvy and have excellent attention to detail in a fast-paced environment
- Enjoy problem-solving and providing timely resolutions while maintaining a positive attitude
- Someone who enjoys working on a highly engaged team who likes to have fun
- Looking to join an organization that invests in its employees and offers ongoing training for the job that sets you up for success
- Eager to take initiative and bring a positive attitude
Total Rewards Package
- Robust medical, dental, and vision insurance packages
- Generous time off, including paid federal holidays and paid day off for your birthday
- 401(k) retirement savings plan
- Tuition reimbursement, professional development, and career growth opportunities
- Employee assistance program
- Comprehensive wellness program
About the Role
Camden National Bank is a forward-thinking organization with deep community roots and a vision for growth, success, and giving back. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization.
We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.
Qualifications
- No previous banking experience is required, we will train you!
- Provide smart friendly customer service to customers over the phone
- Absorb and maintain a knowledge of a variety of bank products and procedures
- Navigate multiple computer systems, multi-task, and document outcomes during and after calls
- Collaborate with other departments across the bank to assist with customer’s needs and solve problems
- Offer advice to our customers to deepen their relationships
Benefits
We provide a comprehensive total rewards package that includes:
- Robust medical, dental, and vision insurance packages
- Generous time off, including paid federal holidays and paid day off for your birthday
- 401(k) retirement savings plan
- Tuition reimbursement, professional development, and career growth opportunities
- Employee assistance program
- Comprehensive wellness program
Schedule
Our schedule is flexible and designed to accommodate your needs. We offer a mix of remote and in-office work options, ensuring a balance between productivity and personal life.
Pay
The pay for this position is competitive and commensurate with experience. We value our employees' contributions and strive to provide fair compensation based on performance and qualifications.