Call Center Sales Representative (Bilingual English/Spanish)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

About the role

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction.

• Deliver Exceptional Service: Collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions.
• Achieve and Surpass Goals: Achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
• Maximize Revenue: Sell products and services to new and existing customers, identifying upselling and cross-selling opportunities.
• Become a Product Expert: Master order processing systems and explain all products and services to customers, while staying informed about competitors.

Working Conditions: Normal office environment.

Requirements

• High school diploma or equivalent.
• Clear, straightforward, and professional communication with customers and colleagues.
• Proven sales techniques with consistent achievement of sales goals.
• Proficiency in computer and consumer electronics.
• Competence in using personal computers and relevant software applications, including billing systems.
• Strong verbal and written communication skills.
• Effective organizational skills with the ability to prioritize tasks.
• Demonstrated judgment and initiative in accomplishing job duties.
• Working knowledge of cable communications products and services, including TV, internet, and telephone.

Qualifications

• Bilingual: Spanish (preferred).
• 2+ years call center sales experience (preferred).

Pay

Competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year.

Benefits

• Free and discounted Spectrum services like internet, TV, and mobile.
• Comprehensive pay and benefits package that supports all aspects of well-being at every stage of life.