Call Center Sales Representative (Bilingual English/Spanish)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

About the role

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Responsibilities

• Handle inbound sales calls effectively.
• Acquire new customers and upsell additional products and services to existing ones.
• Collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions.
• Achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
• Sell products and services to new and existing customers, identifying upselling and cross-selling opportunities.
• Master order processing systems and explain all products and services to customers, while staying informed about competitors.

Qualifications

• High school diploma or equivalent.
• Clear, straightforward, and professional communication with customers and colleagues.
• Proven sales techniques with consistent achievement of sales goals.
• Proficiency in computer and consumer electronics.
• Competence in using personal computers and relevant software applications, including billing systems.
• Strong verbal and written communication skills.
• Effective organizational skills with the ability to prioritize tasks.
• Demonstrated judgment and initiative in accomplishing job duties.
• Working knowledge of cable communications products and services, including TV, internet, and telephone.
• Bilingual: Spanish preferred.

Preferred Qualifications

• 2+ years call center sales experience.

Benefits

• Free and discounted Spectrum services like internet, TV, and mobile.