Call Center Manager
Luxury Bath · Tukwila, WA · Yesterday
OTHRFull-time
About the role
America’s number one growing acrylic bath company, Luxury Bath of Seattle, is looking to hire an experienced Call Center Manager in our Tukwila, WA office.
Responsibilities
- Schedule and confirm appointments
- Hire, train and manage Call Center Representatives
- Answer inbound calls and make outbound calls
- Customer Service
- Manage sales reps schedules
- Achieve weekly and monthly quotas
Qualifications
- Minimum of 1–2 years experience as a Call Center Manager
- Excellent written and verbal communication skills
- Excellent customer service, multi-tasking, and leadership skills
- Advanced computer skills
Benefits
- Salary
- Bonus opportunities