Call Center Customer Support Associate
Crew Carwash · Fishers, IN · 4 wk ago
On-siteCustomer ServiceFull-time
Responsibilities
- Smile!
- Live our #1 Value of Safety
- WOW! Customers
- Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
- Research and resolve customer issues and follow up when necessary and appropriate
- Fulfill requests for information and maintain account changes
- Process customer comments and feedback
- Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director
Requirements
- Work week is primarily Monday-Friday but will include a weekend rotation
Qualifications
- Excellent communication skills
- Ability to work independently and as part of a team
- Positive attitude and willingness to learn
Skills
- Customer service orientation
- Problem-solving abilities
- Computer literacy (e.g., Microsoft Office)
Benefits
- Paid Time Off + 6 paid holidays each year
- Free carwashes, naturally
- Group health, dental, and vision insurance
- 401K with company match
- Daily pay options available at no cost to you
- Tuition reimbursement
- Recognition and appreciation events
Pay
N/A
Schedule
Work week is primarily Monday-Friday but will include a weekend rotation