Call Center CSR

Call Center, Customer Service Clerk – Wilmington, OH Service Center

Responsibilities

• Answering calls on a multi-line system
• Redirecting calls to appropriate contacts
• Data entry
• Processing driver paperwork
• Assisting dispatchers
• Other duties as requested by management

Requirements

• Ability to multitask and have a sense of urgency
• Ability to type 30 WPM with accuracy
• Dependable and well organized
• Computer literate
• Strong office, telephone, and communication skills

Benefits

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan with company matching contributions
• Paid Vacation & Holidays
• Vacation lodging at exclusive employee resorts in Daytona Beach, FL; Big Bear Lake, CA; Pigeon Forge, TN; Ocean Isle Beach, NC
• Earn 1 week of vacation after 90 days of employment

Pay

Starting at $18.00 per hour

Schedule

Full-Time, Monday - Friday, 8:30 am – 6:00 pm

About Us

R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company’s growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.