Call Center CSR

Job Responsibilities

• Display professional phone etiquette
• Data Processing - Entry-level skills
• Organization Skills and practices
• Proficient time management
• Filing, Copy-Fax Machine
• Computer knowledgeable - Internet basics, computer security practices, touch typing
• Learning and working with company computer related applications, tools, and programs
• Must type a minimum of 25 words per minute
• Process confidential materials and information professionally at all times
• Display high energy, enthusiasm, optimism and positive attitudes

Qualifications

• Ability to work independently with minimal direction and supervision
• Bilingual preferred
• Ability to effectively manage fast paced environment, with multi-tasking skills
• Exhibit accuracy and attention to detail
• Ability to maintain highest level of confidentiality
• Ability to communicate both verbal and written clearly and professionally
• Ability to work with in a team environment
• Highly dependable, flexible and willingness to accommodate the work environment
• Ability to adapt to fast pace changing conditions